Manoir Des Arts Hotel

Love the old-fashioned 300-year-old manner that is still 90% original… The staff was nothing less than spectacular and a big shout out to Luong who did everything he could to ensure our stay was outstanding and even gave us a free upgrade to a beautiful suite, and Hieu for taking his time out of his day both days we were there to ensure our trip was going extremely well explaining everything to us showing us around of places to go making sure we were looked after the hotel and always checking to make sure we were happy with our food or accommodations or anything we needed and Van Anh she was so polite and raced around to help with what ever we needed The hotel was very well kept the rooms were extremely clean. Everything you needed. It was there and if we were required anything they drop what they were doing and make sure that we had whatever we needed… The food was outstanding. The breakfast was very, very good that was free and included one of the best we’ve had on the whole trip . I highly recommend this place very close to 15 minutes from the airport lots of action and things to see and do around the area… Thank you all very much for making our stay so pleasant. It was a pleasure meeting all of you… One last shout out and it’s my bad because I forgot what his name was the fellow that worked in the bar he went to school And was very good. We were very helpful. We always had our drinks cold or whatever we needed just to make everybody happy… Doesn’t get much better than that. 10/10 ⭐️⭐️⭐️⭐️⭐️

Highly recommend! I stayed here for 7 nights and felt great the whole time. Everyone in the staff(Van Anh and all her co-workers) from the receptionists, waiters, cleaners, etc. were all very helpful and kind. Location is good, cleanliness is good. No complaints. They made my time in Haiphong a great one!

We choose this hotel on location and price after studying previous guest's reviews - we were not disappointed as the hotel description on booking,com exactly matched reality, with everything shown on the website being presented to guests. Our room was comfortable, with a high ceiling typical of the French colonial period. The room decoration was excellent, as was the bathroom with its modern and tasteful ambience. The standard of housekeeping was excellent - our room was always made-up on our return. We were staying immediately after Tet had started so the hotel was not up to capacity. Depending on the number of guests each night, breakfast was either from their a le carte menu or a breakfast buffet - either choice was excellent with a range of foods from Asian to Western. We only took breakfast in the hotel, preferring to eat out elsewhere in the evening. There were several restaurants nearby, but travellers should note that in the 10 days after Tet the majority were closed for the Tet period - this did not cause us any problems as the Thai restaurant located a mere 100 metres to the west of the hotel remained open throughout Tet. We decided to use the hotel's travel desk to book a one-day cruise in Ha Long Bay (via their 7-hour VIP cruise utilising La Casta Cruises) - the hotel's arrangements and the cruise itself were excellent - a thoroughly enjoyable day out on a modern well-crewed and comfortable ship.

Service from the staffs is amazing, they are very helpful and polite for every requests. Talking to them is very satisfied because of their good attitude and manners. I especially love food catering from the hotel. Every food that I tried during my stay was above expectation: yummy cake, delicious breakfast, etc...

A grand old building, with very helpful staff. Decor is lovely and rooms were clean with everything you need. Great value for money eh. Perfect stop over for one night before travelling to Cat Ba Island, the hotel staff were very helpful organising a transfer to Cat Ba.